Need Help?
Remember, if you experience any problems with using this site, please feel free to call our call centre helpline on
01603 861627
Add your CV
Create a professional online CV through your free account and let Norfolk employers find you. Our CV database is searched by hundreds of recruiting Norfolk companies every month! Click here and let your CV take you further!
|
Support Worker - Norfolk
Job Title - Support Worker
Contact Name - Amanda Biddlecombe
Company Name - Cephas Care Ltd
Closing Date - 04/10/2010
Location - Norfolk
Description
1. VALUES 1.1 To enable clients to lead fulfilling and rewarding lives so that they are able to play a full part in society. 1.2. To acknowledge that the people who use our services have the same rights as everyone else. 1.3. To respect the privacy and dignity of each individual. 1.4. To ensure that codes of confidentiality are adhered to. 1.5. To endeavour to create opportunities for a valued lifestyle enabling clients to participate in regular and varied activity, this includes client holidays 1.6. To ensure client care encompasses the “6 Values” (Privacy, Dignity, Independence, Choice, Rights, Fulfilment). 1.7. To establish and maintain good relationships with clients, their families, Advocates and the general Public. 1.8 To assist clients to maintain contact with their families and friends. 2. STANDARDS 2.1 To understand the need for quality standards (care plans) and how they can be used in monitoring the client’s care. 2.2. To assist in the co-ordination of care plans. 2.3. To ensure that any untoward incidents are reported to the person in charge, as soon as possible. 2.4. To ensure that daily records are precise, accurate and complete before the end of the shift. 3. PERSONAL 3.1 To be open and honest in all matters that may affect the Team and Client’s. 3.2 To be flexible in responding to the changing needs of the clients and service. 3.3 To be a good role model at all times. 3.4 To have knowledge of Manual Handling and Health and Safety at work. Staff should adhere to the policies and Procedures at all times. 3.5 To be able to receive and pass on information accurately on the appropriate forms. 3.6 To act in a professional manner. 3.7 To liaise and co-operate with other professionals and agencies. 3.8 Monitor own performance in implementing care plans through supervisions, appraisals, and training analysis. 4. CLINICAL. 4.1 To have a basic knowledge of health needs of particular clients presently cared for. 4.2. To work in line with client’s care plans to ensure consistency at all times. 4.3. To act as a keyworker as requested by the home Manager. 4.4. To have knowledge of medication being administered to clients. If administering medication staff should adhere to administration policy at all times. 4.5. To have a basic knowledge of First Aid. 4.6. To be able to describe staff/client behaviour and environmental conditions in an objective and Clear manner. 4.7. To be consistent in personal and joint approaches to client care and to adhere to guidelines as directed. 4.8. To be able to plan and allow time for personal contact with clients in an appropriate manner. 4.9. To understand the need for risk-taking in client care. 4.10 To understand the need for promoting decision-making with clients. 4.11 All Staff to ensure the home is fully staffed before leaving a shift. 4.12 To ensure that cleanliness of clients is of the highest standard at all times. 4.13 Supporting Clients to be aware of their own personal appearance. 4.14 Supporting clients to keep their rooms and belongings clean and tidy. 4.15 Supporting clients to personalise their rooms with Pictures/posters as they desire. 5. MANAGEMENT. 5.1. To understand the Staff /management structure of the service within which you work. 5.2. To adhere to the Policies and Procedures of the Company. 5.3 To ensure that fire and evacuation procedures are fully understood and participate in practice fire drills. 5.4 To make appropriate use of resources, ensuring that care is taken not to damage Company/Client property. 5.5 To attend and contribute at meetings. 5.6 Property belonging to a client or the company should not be removed from the home with out the home manager’s approval. 5.7 To be aware of the Disciplinary and Complaints procedure. 6. TRAINING. 6.1. To participate in Training days as requested by Manager and Training manager and to adhere to the training policy put in place. 6.2. To participate in induction training and mandatory training, as appropriate, with annual updates. 6.3. To report to line manager any difficulties that may occur to prevent you carrying out these procedures. 7 FINANCE 7.1 To ensure that all client expenditure is documented with relevant receipts following the appropriate procedure. 7.2 To follow all company procedures when supporting clients in purchasing goods. 7.3 To understand the importance of financial independence and how this can be achieved with your client group. 7.4 Knowledge of the finance policy and procedure. 8. GENERAL. 8.1. To have awareness of the Health and Safety Policy of the home in which you work. To contribute to the team’s responsibility for the proper maintenance of building and its contents and to deal with any matters arising in the appropriate manner to minimise risk of injury to clients and staff. 8.2. To assist and co-ordinate in general household management and other domestic duties, including supervision of laundry and clothing assisting where necessary. 8.3. To welcome all Visitors to the home with respect. Ensure knowledge of Visitors to the home Policy is followed at all times. 8.4 Assist with preparing and serving meals. If any visitors are visiting the Home, they should be offered a drink or meal as well. 8.5. To ensure that 4 weeks notice is given to the manager who will assess your holiday request. Holiday requests will be at manager’s discretion. Managers will assess the leave along side the rota and other staff member’s holiday requests. 8.6 To escort clients outside the home in recreational functions in accordance with the homes Policies. 8.7 Help with preparation and participate in social functions within the home. 8.8 Participate in clients educational programmes as directed. • Teaching skills to individual clients • Keep records of clients progress • Ensure clients have opportunities to practice their skills 8.9 Assist clients to participate in the daily activities which have been organised e.g. crafts and educational tasks, games, reading, sports, visits outside the home. 8.10 This job description represents the broad framework of responsibilities and duties of the post, which may change as the services develops. Following discussion and agreement with the postholder, it may therefore be amended as necessary.
|
|
